Old Mutual Job Vacancies for Matric Holders

By | October 9, 2019

Old Mutual Job Vacancies for Matric Holders

We are looking for a permanent worker to fill the position of an administrator.

The position is that of an Administrator whose primary role is to administer LISP & Unit Trust and Third Party Administration transactions that a client may request and assist the team in providing world-class service to all clients.

The incumbent is individually accountable for achieving results through own efforts.

Key Result Areas And Work Descriptors

  • Documentation Processing
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Provides an indirect service to customers and intermediaries.
  • Responds to immediate administrative requirements within procedure.
  • Follows standardised processes and provides administrative support in line with normal business functioning.
  • Delivers on daily production standards.
  • Personal Effectiveness
  • Accountable for service delivery through own efforts.
  • Individually accountable for managing own time, tasks and output quality for periods of 1 day to a maximum of 3 months.
  • Makes increased contributions by broadening individual skills.
  • Collaborates effectively with others to achieve personal results.
  • Accepts and lives the company values.
  • Quality Assurance
  • Performs quality checks on own work.
  • Adheres to service and quality standards.

Specific Key result Areas

  • Resolution of queries and management of exceptions to business rules.
  • Processing of LISP/Unit Trust/ Third Party Administration work-types via Silica, Fund Express, EMS and Bizagi
  • Telephonic and written communication in a clear, concise and professional manner to stakeholders.
  • Communicate problems and suggest solutions regarding existing processes.
  • Help colleagues reach team and departmental targets.
  • Plan work allocated to ensure compliance with applicable service standards.
  • Ensure that quality principles are applied to all aspects of processing.

Role Qualifications

  • Matric with Mathematics and/or Accounting is essential.
  • Post matric qualification will be advantageous
  • Processing experience on LISP/Unit Trust funds/ Third Party Administration and products essential.
  • Knowledge and Processing on Silica is essential
  • Ability to Process Correspondence on AWD/Bizagi is essential
  • Previous relevant working experience within a processing environment
  • Computer literacy – Ms Excel and Outlook.
  • Adaptable to rapidly changing environment.
  • Excellent communication and writing skills
  • Show initiative and drive.
  • Able to work under pressure and be adaptable
  • Stress Tolerance and flexibility.
  • Sound understanding of the Investment industry
  • Awareness of client-care principles.
  • Ability to give and receive feedback.
  • Personal need for continuous learning.
  • High level of attention to detail
  • Can-do positive attitude.
  • Demonstrate personal integrity and accountability
  • High energy level and a passion for clients
  • Sense of urgency and a need for achievement
  • Ability to work independently and be a reliable team player
  • Own transport/reliable transport arrangements to be able to work later or come in earlier

NB:The successful candidate may be required to work additional hours from time to time depending on the pricing sensitive nature of the investment business.

Competencies

  • Decision Making
  • Gaining Commitment
  • Information Monitoring
  • Initiating Action
  • Ownership
  • Team Orientation
  • Technical Knowledge

How to Apply

Apply here or LinkedIn